The button automatically switches to “Complete” after being clicked on, even if you are not yet finished with the course. This does not affect your ability to access any folder (including course materials, live stream, and/or the assessment). When attending a live stream event, you will need to click on items that say “Complete” in order to re-access the broadcasts after break times.
Yes, recordings (MP3, MP4, & PDFs) and other course materials are included in your tuition and will be made available after the course ends. Participants can assess these materials for one year, after which they are removed from the portal. We recommend you download materials you wish to keep prior to the one-year deadline.
Log in to the IFM website using your email address and password.
Select My Education from the menu on the left.
Select My Courses.
Select the Live Stream category.
Navigate to this course and select Launch.
Visit the Learning Center and search for the program you are interested in. The schedule will be listed in the course description.
While you cannot pause the program, there are scheduled break times. If you miss any sessions, you will be able to review the recordings afterward.
Presentations are broadcast in the time zone in which they occur and are not adjusted based on a participant’s time zone. To find out when the conference will be broadcast in your time zone, we recommend using this World Time Converter. View the schedule for the program you plan to attend to find out which time sessions will begin.
Use the system checker in the location and on the device you intend to use to access the live-stream program.
Live, synchronous participation is required for IFM live stream programs. You must participate in the broadcast by logging into your own IFM account to receive CME credit and to fulfill IFM Certification Program requirements. Live-stream login information is unique and cannot be shared. Those who do not log in through their own IFM account during the live stream will be removed from the program and will not receive program materials, recordings, CME credit, or credit toward the IFM Certification Program.
Technical support is provided by our live-stream provider Digitell:
Email Support: email@example.com
Phone Support: (Monday–Friday, 8 am–5 pm Eastern)
In addition to the listed times above, support is available during live streams beginning one hour before the start and continuing until 30 minutes after the last session ends.