What is the structure to the group cohort sessions?

Group sessions are case-based and topic specific. Please visit the mentorships page for a description of these topics. The first week, the mentor will present a case and discuss it with the group. The second through sixth sessions are Functional Medicine case presentations by the mentees with Q&A led and moderated by the mentor. You will have the opportunity to upload your case by logging into your account, selecting “My Education” and accessing the corresponding course under “Mentorship”.

How do I install/use Zoom Meetings?

Please click here to download the Zoom application. You do not need to pay for an account to join a meeting.

Who is eligible to participate in the IFM Mentorship Program?

Any practitioner who has completed AFMCP or one of IFM’s six Advanced Practice Modules (APMs) is eligible to register for the Mentorship Program.

How do I receive my Zoom Meeting invitation for my mentorship session?

After you have scheduled/booked your session using our online schedule, you will receive an order confirmation email with a Zoom Meeting link attached within the email. If you do not receive this email, please contact IFM at or call 1.800.228.0622.

How long are the mentorship sessions?

Each of the six sessions is sixty (60) minutes long.

I don’t know how to use Zoom Meeting, and I’m afraid of missing my session. What can I do?

When you receive your Zoom Meeting email confirmation, please download the application on your desktop AND phone. There are several tutorial videos on the Zoom Meeting website that will introduce you to the basics of using this service. Ensure your computer microphone and sound capability is tested PRIOR TO YOUR SESSION. Please note, you do not need a paid Zoom Meeting account to attend mentorship sessions.

Can I request a phone-only session (vs. a Zoom Meeting videoconference)?

At this time, all sessions need to be facilitated using the Zoom Meeting platform. Please note, Zoom Meeting can be accessed from all mobile devices, if necessary.

I have a clinical question for my mentor that pertains to a patient I am seeing today/tomorrow/this week. Can I communicate with them about this?

This mentorship program is designed for non-urgent clinical mentorship. If you are able to bring the question to your next group session, you may do so time and topic permitting.

Can I send my mentor documents/labs for review prior to my scheduled session?

Yes, you may submit case documents through the interface online. Please login to your account at, go to My Account and click on My Education to access this course. Please note, the mentorship program requires all correspondence to be completely free of personal health information. Exchange of HIPPA- sensitive materials is not allowed.

I’m dissatisfied with my mentorship experience. Can I get a refund?

Please contact, and they will request that you fill out a feedback form. We will then inform the Medical Education Director of your concerns.

Can I do a joint session with another colleague so we can split the cost?

At this time, we are not offering shared sessions for one-on-one mentorships. We do offer group mentorship sessions as an option if you and a colleague would like to be mentored within the same group.

The mentor I want to schedule with is fully booked. Can I get on a waitlist/cancellation list?

We are not currently keeping a waitlist for this program. Please continue to check back for cancellations on the scheduling webpage and email

I couldn’t log in to Zoom Meeting/the internet was down/I had technical difficulties connecting with my mentor and missed my session. What can I do?

Unfortunately, technical difficulties on the mentee’s side are non-refundable, but please write a description of your case and send it to We will review all technical connection concerns and follow-up with you to ensure that we troubleshoot the issue.

How far ahead of my sessions can I change or cancel?

The cancellation window is 96 hours (or four days), prior to your first group session. There are no refunds if you are unable to attend a single session in the series of six, if you need to cancel prior to the 96 hour window, please contact

Where can I look up my scheduled session?

To check the time of a scheduled group session, go to: My Account (under IFM account page) > My Orders > Click the order for the group session and then click on the link to the session page, where you will find the dates and times for each group session under the section titled “Schedule of Sessions.”

What is the time zone of the mentorship sessions?

The scheduling application is listed in Pacific Time. Please make sure to note this when scheduling.

I’m interested in becoming a mentor. Who can I speak to?

Please send an email to regarding your interest.

What is the cost of the program? Are there any packages?

The cost of group cohort sessions is $500 for the 6 sessions.

How do I schedule a mentorship session?

Please visit IFM’s Mentorship page – from there, you can choose the mentorship you would like to learn more about. Once inside the mentorship of your choice, you will find a description of the program, biographies of mentors, and the scheduler.